Shipping policy
Shipping Policy
We usually process and ship your order within 2–4 business days after payment has been received.
Shipping Costs
| Country | Shipping method | Shipping costs | Delivery time |
|---|---|---|---|
| Germany | Standard shipping | €3.99 | 2–4 working days |
| Austria | Standard shipping | €7.99 | 3–6 working days |
| France | Standard shipping | €7.99 | 3–6 working days |
| Luxembourg | Standard shipping | €7.99 | 3–6 working days |
| Netherlands | Standard shipping | €7.99 | 3–6 working days |
Shipping Carriers
Shipping is handled by our delivery partners depending on the destination and package size, typically DHL, DPD, or Hermes. Once your package has been handed over to the carrier, you will receive a shipping confirmation with a tracking link, if available.
Delivery Times
The delivery time consists of the processing time (1–3 business days) and the transit time of the carrier. The following time frames serve as general guidelines:
- Germany: approx. 2–5 business days after shipping
- EU countries: approx. 4–8 business days after shipping
- International: approx. 7–21 business days after shipping
Please note that delivery times may be longer on weekends, public holidays, or during periods of high volume (e.g., the holiday season).
Shipping Costs
All applicable shipping costs will be displayed during checkout before completing your order. Any free-shipping thresholds (e.g., free shipping above a certain order value) will also be shown there.
If unexpected delays occur, we will notify you by email whenever possible.
A notice:
The stated delivery times apply from receipt of payment. There are no deliveries on Sundays or public holidays. In exceptional cases, deliveries abroad may take longer.
